Careers
Sales Associate
The Sales Associate is responsible for providing exceptional customer service, assisting in achieving sales goals, and contributing to the overall success of the storefront. This role involves engaging with customers, providing product knowledge, maintaining store cleanliness and visual merchandising standards, and supporting daily operations to ensure a smooth and positive store experience.
As a leader in the skincare industry, we are committed to offering top-tier skincare products and outstanding service. The Sales Associate plays a vital role in creating a welcoming and customer-centered store experience.
Qualifications & Skills:
- Strong communication and customer service skills
- Ability to engage with customers and effectively recommend products
- Knowledge of skincare products (experience in beauty or skincare retail is a plus)
- Basic understanding of visual merchandising
- Ability to maintain store cleanliness and organization
- Sales experience with the ability to meet targets
- Strong attention to detail and multitasking abilities
- Ability to work as part of a team
Responsibilities:
Customer Service & Engagement:
- Greet and assist customers in a friendly, professional manner, providing personalized skincare recommendations
- Resolve customer inquiries and concerns in a timely and professional manner
- Foster a welcoming atmosphere that encourages customer engagement and repeat business
- Contribute to maintaining a positive in-store environment that promotes customer satisfaction
Sales & Strategy:
- Meet or exceed sales goals through product knowledge and customer engagement
- Actively promote ongoing sales, promotions, and new product launches
Visual Merchandising & Store Presentation:
- Maintain a visually appealing and on-brand storefront, ensuring products are displayed according to company standards
- Ensure shelves and displays are stocked and organized, following visual merchandising guidelines
- Help with restocking shelves and product rotation to ensure fresh, appealing displays
Team Collaboration & Support:
- Collaborate with team members to maintain store operations and meet sales goals
- Assist with training new associates and share best practices for customer service and sales
- Contribute to team meetings and sales discussions to improve store performance
Inventory Management:
- Assist in inventory counts and stock replenishment, ensuring accurate product availability
- Help with receiving shipments and ensuring products are properly stored and accounted for
Education and Experience Requirements:
- High School Diploma or GED (Associate’s or Bachelor’s degree is a plus)
- Minimum 1 year of retail experience (experience in skincare or beauty retail is preferred)
- Passion for skincare and beauty products, with a desire to learn about new products and trends
Job Type: Full-time, Part-time
Expected Hours: 10 – 40 per week
Pay: $22.00 per an hour
Work Location: 1940 33rd Avenue SW, Calgary
Benefits: Store discount
To apply please email a copy of your resume and cover letter to kate@omskin.com.
Store Manager
The Storefront Manager is responsible for overseeing the daily operations of the storefront, ensuring a seamless customer experience while maintaining a motivating and positive work environment for the team. This role includes managing customer service issues, adhering to visual merchandising standards, staffing, and inventory control, as well as fostering a culture of performance and accountability among associates.
As a leader in the skincare industry, we are dedicated to providing our customers with top-tier skincare products and exceptional service. The Storefront Manager plays a critical role in creating a welcoming, efficient, and customer-centered store experience.
Qualifications & Skills:
- Strong communication and customer service skills, with the ability to engage and resolve customer issues
- Proven ability to drive sales and meet targets through effective sales strategies
- Strong leadership and interpersonal skills, with experience motivating and guiding teams to success
- Ability to train others effectively
- Product knowledge
- Visual merchandising
- Inventory management
- Strong attention to detail
Responsibilities:
Customer Service & Engagement
- Resolve all customer service inquiries effectively
- Fosters a welcoming atmosphere that encourages customer engagement and repeat business
- Develop and implement strategies to ensure a first class in-person shopping experience
Team Leadership & Development
- Lead by example, fostering a team-oriented culture where employees feel empowered, supported, and motivated to meet sales goals and provide outstanding customer service
- Recruit, train, and develop new employees, ensuring alignment with store goals and values.
- Create the monthly schedule and manage staffing issues as needed.
Sales & Strategy
- Drive sales growth through effective strategy development, performance tracking, and team coaching, ensuring sales targets are consistently met
- Attend weekly video calls with the sales lead to discuss sales, team updates and upcoming promotions
Visual Merchandising & Store Presentation
- Develop and maintain a visually appealing and on-brand storefront to enhance customer experience
- Ensure proper inventory rotation and storage standards are met
Inventory Management
- Oversee inventory control, ensuring accurate stock levels and timely reordering of materials
Financial Management
- Manage daily cash flow, including overseeing cash handling, register accuracy, and preparing deposits
Education and Experience Requirements:
- High School Diploma or GED (Bachelor’s degree in business, retail management, or a related field is a plus)
- Minimum 3 years of experience in retail sales, with at least 1 year in a supervisory role (experience in skincare or beauty retail preferred)
JOB TYPE: Full-time
EXPECTED HOURS: 40/week
Salary: $50,000–$65,000 per year (based on experience)
WORK LOCATION: 1940 33rd Avenue SW, Calgary
BENEFITS: Health benefits, employee store discount
To apply please email a copy of your resume and cover letter to kate@omskin.com.
