FAQ's

Welcome beautiful! Sign up here to become a Radiant Rewards member. 

Hi friend. If you already have an account, you’re already a member. Sign in to view your points earned and more.  

We’ll get you started with 15 Radiance points!

Please ensure you have completed adding your birthday to your account under "ways to earn radiant rewards," and that you are subscribed to receive email marketing from us! That way, you'll be sure to receive the email with your gift, on your birthday!

If we told you, it’d ruin the surprise! Keep your eyes peeled on your b-day and we’ll send you a cute email with all the details. Excited? Us too. Just ensure you're subscribed to receive emails from us so you don't miss a thing!

Everyone’s invited to the party ;) Sign up here to start earning points when you shop and engage with Om content.

Nope, as long as you’re engaged with your account your points will keep piling up.

At this point your points can only be applied to non-discounted items.

Uh huh! You’ll receive a one-time reward of 5 points for taking the Skin Quiz.

View your points balance in the “My Rewards” dashboard when you log into your account. 

It will take some time for us to process your points. Be patient, you’ll see them appear within a few days of your purchase or engagement!

Technically, yes, points from an Om purchase will be removed from your account. But don’t fret, there’s always more to come!

Never! Feel free to spread the word, one friend at a time.

They’ll receive and email and promo code.

Hate to break it to you but you won’t receive your $15 discount until your referral has used their $15 towards a purchase of $50 or more.

You wish! The referral program is for newbies only ;)

Well, aren’t you popular! While we appreciate your eagerness, at this time you can only redeem one $15 referral reward at a time.

Yes, you can absolutely redeem your loyalty rewards points on your recurring subscription orders! You can generate a code on the rewards page for $20, $30 or $40 off, which can then be applied on your upcoming subscription order in the customer portal. If you would like to redeem a different value or if you're having trouble applying the code to your subscription order, please email us at hello@omskin.com so we can further assist.

While we’ll be sad to see you go, ifyou wish to cancel your Radiant Rewards membership simply contact us and ask to have your Om account removed.